top of page

Privacy Policy

BENION Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from benion.co.uk.

1. Information We Collect

a. Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Installed cookies

  • Pages or products viewed

  • Referring websites or search terms

  • How you interact with the Site

We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Small data files stored on your device. Learn more or disable cookies at www.allaboutcookies.org.

  • Log Files – Track actions on the Site and collect data such as IP address, browser type, ISP, and timestamps.

  • Web Beacons, Tags & Pixels – Used to analyse how you browse and interact with the Site.

b. Order Information

When you make or attempt to make a purchase through the Site, we collect:

  • Name

  • Billing and shipping address

  • Payment information (e.g., credit card numbers)

  • Email address

  • Phone number

We refer to this as “Order Information.”

c. Personal Information

When we say “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

2. How We Use Your Personal Information

We use your Personal Information to:

a. Fulfil and Manage Orders

  • Process payments

  • Arrange shipping

  • Provide order confirmations and invoices

b. Customer Support & Communication

  • Respond to inquiries

  • Contact you regarding your orders

c. Marketing & Personalization

  • Provide information or advertising based on your preferences

  • Customize content in your local currency using your IP address (see below)

d. Fraud Prevention & Analytics

  • Screen orders for fraud or suspicious activity

  • Analyse traffic and usage trends to improve the Site

3. Currency Detection Policy

By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion.
A session cookie (temporary cookie removed when you close your browser) will store your local currency so that prices appear correctly as you browse the Site.

4. Sharing Your Personal Information

We share your information with trusted third-party service providers that help us operate our business, such as:

  • Payment processors

  • Analytics tools (e.g., Google Analytics – Privacy Policy)

  • Delivery and fulfilment partners

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also disclose your Personal Information:

  • To comply with legal obligations

  • In response to lawful requests (e.g., subpoenas)

  • To protect our legal rights

5. Behavioural Advertising

We may use your Personal Information to provide you with targeted ads based on your interests.

You can opt out of targeted advertising using the links below:

You can also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/

6. Do Not Track

Please note that we do not change our data collection practices in response to a "Do Not Track" signal from your browser.

7. Your Rights (For European Residents)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you

  • Request correction, update, or deletion of your information

  • Object to or restrict processing under certain circumstances

  • To exercise these rights, contact us at the email address below.

  • We process your information based on:

  • Your consent

  • Contractual necessity (e.g., fulfilling an order)

  • Legitimate business interests (e.g., improving services, fraud prevention)

  • Please note your information may be transferred outside of Europe, including to Canada and the United States.

8. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

9. Minors

The Site is not intended for individuals under the age of 16.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or for legal and regulatory reasons. The most current version will always be available on this page.

11. Contact Us

If you have any questions, concerns, or would like to make a complaint, please contact:

Email: benion.services@gmail.com

bottom of page